2-1-1 gives more than help. It gives families hope.


Michigan 2-1-1 is a free, confidential service that connects you with local community-based organizations across the state offering thousands of different programs and services for people seeking answers. 


Dialing 2-1-1 or visiting www.mi211.org gives you quick and easy access to information about services in your community.  Eight regional 2‐1‐1 contact centers manage Michigan’s most up‐to‐date and comprehensive database of health and human services with over 7,000 agencies offering over 29,000 services across the state.

In 2015, Michigan 2-1-1 made more than 660,000 referrals to assistance.


Michigan residents can call 24/7/365 2-1-1 to find information on:

  • Arts, Culture & Recreation

  • Clothing, Person & Household Needs

  • Disaster Services

  • Education

  • Employment

  • Food & Meals

  • Health Care

  • Housing & Utilities

  • Income Support & Assistance

  • Individual, Family & Community Support

  • Information Services

  • Legal, Consumer & Public Safety

  • Mental Health & Addictions

  • Government & Economic Services

  • Transportation

  • Volunteer & Donation Services

In 2013, HBO along with Emmy award-winning filmmakers, Joe and Harry Gantz, released the film American Winter. The film, set in Washington state, highlights the enormous hurdles that every-day families face since the "Great Recession". The film showcases the true power of the 2-1-1 system and offers viewers an in-depth and behind-the-scenes look at what callers experience when the contact 2-1-1. We encourage you want watch the short 5-minute clip of the movie here. To find more information on American Winter, or to purchase the DVD, visit www.americanwinterfilm.com.

For more information on the Michigan 2-1-1 system contact Hassan Hammoud
Executive Director, Michigan 2-1-1
Email: hassan.hammoud@mi211.org
Phone: 517.664.9811